Our client in the Tourism and Hospitality industry is looking for a Lodge Supervisor
Duties & Responsibilities
- Oversee the provision of guest service standards to established policy and industry standards
- Managing guests’ relations
- Ensures efficient running of the Food and Beverage function all the time
- Supervises finances and inventory for the lodge
- Reconciling the day’s takings and expenditure
- Supervises lodge personnel
- Manages housekeeping and lodge maintenance activities
- Managing relations with external stakeholders
- Carry out marketing and sales activities for rooms, conventions, banquets, and conferences
- Ensures security of lodge, guests, and staff
- Preparation of reports for senior management
REQUIREMENTS
- Exceptional Food and Beverage knowledge
- Ability to manage lodge finances
- High standards of service excellence
- Good communication and interpersonal skills.
- High levels of honesty and integrity.
- Good organizational skills.
- Good problem-solving skills
- Excellent reporting and report writing skills
- Excellent record and information management ability
- At least 1-year supervisory experience
- A Diploma in Hotel and Catering or equivalent
Applications to be submitted to:
Not later than 29 November 2021